Managing Your Subscription

View your current plan, credit balance, billing period, and upgrade or downgrade your subscription from Usage & Billing settings.

Prerequisites#

You must have billing management permissions (typically the Admin role) to access the Usage & Billing tab. Members without billing permissions will see a "You do not have permission to manage billing" message.

Viewing Your Subscription#

1. Go to Settings > Usage & Billing.
2. The Subscription Details card at the top shows:
   • Plan name and price (e.g., "Pro - $29 / month")
   • Credits Balance: your current available credits
   • Current Period: the start and end dates of your billing cycle
   • Renews (or Ends): your next renewal date with auto-renewal status

If your subscription is set to cancel, the card displays a note: "Your subscription will end on [date]. Unused credits will expire and podcasts will be removed from third-party platforms."

Upgrading or Downgrading#

1. Click the Update Subscription button in the subscription card.
2. Review the available plan tiers, including credit allowances, episode duration limits, and features.
3. Select your desired plan.
4. Confirm the change.

Changes take effect according to your billing cycle. Upgrades typically apply immediately, while downgrades take effect at the end of your current period.

Quick Access#

You can also reach billing settings by clicking your avatar in the sidebar and selecting Billing & Usage.

Frequently Asked Questions#

When do plan changes take effect?

Upgrades typically apply immediately. Downgrades take effect at the end of your current billing period, so you keep your current plan's features until then.

Where can I see my current credit balance?

Your credit balance is shown in the Subscription Details card at Settings > Usage & Billing. You can also see it by clicking your avatar in the sidebar.