Email notification preferences and unsubscribing
Choose which Jellypod emails you get: Getting Started, Product Updates, Tips and Tutorials, Offers, and new-episode emails. Unsubscribe from all marketing.
Go to Settings > Notifications to manage your email preferences. This page is part of Account and Billing.
Email categories
Four categories can each be turned on or off:
- Getting Started: onboarding tips.
- Product Updates: new features and improvements.
- Tips & Tutorials: guides and best practices, plus the activity emails below.
- Offers & Promotions: discounts and special offers.
Activity emails
Jellypod sends at most one activity email per day, picked from:
- A celebration when your podcast crosses an audience milestone.
- A nudge to finish a draft episode that has sat for about two days.
- A monthly recap of your plays and published episodes.
- A re-engagement email after 30 days without a completed render or published episode.
The draft nudge needs an active or trialing subscription. The monthly recap and re-engagement emails need an active paid subscription. Turning off Tips & Tutorials stops all of them.
Jellypod also sends a separate, one-time email asking you to review Jellypod on G2, outside the daily cap above, once you've created 10 or more episodes or videos as a paid subscriber for at least 30 days. It's part of Tips & Tutorials too.
Unsubscribe from all marketing
Marketing emails include a link to a preferences page with an Unsubscribe from all button. It stops every marketing category at once, and you can turn categories back on there or in Settings > Notifications at any time.
Transactional emails
Account, billing, and security emails are required and cannot be turned off. They include password resets, team invitations, and billing receipts (see Viewing Invoices and Profile and Security). Unsubscribing from marketing never stops them.
New episode emails
The New episode emails toggle controls whether you personally get the "episode is now live" and "episode scheduled" emails. Turn it off to stop both across all your Podcasts.
To stop them for one Podcast and its team, open the Podcast's editor, click Advanced, turn off New episode emails, then click Save Changes. See Advanced settings. While your personal toggle is off, the per-Podcast toggle is disabled unless it is already on.
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