Purchasing Credit Top-Ups

Prerequisites

You must have billing management permissions (typically the Admin role) to purchase credits. You also need an active subscription.

How to Purchase Credits

1. Go to Settings > Usage & Billing.
2. In the separate Purchase Credits card, click the Purchase Credits button.
3. In the Purchase Credits dialog, choose a quantity:
   • 1,000 / 2,000 / 5,000 / 10,000 / 20,000 (preset amounts)
   • Other (enter a custom amount)
4. Review the summary showing Current Balance, New Credits, and New Balance.
5. Click the Purchase Credits button.
6. Complete the checkout through Stripe.

For current pricing, visit the Pricing page or check the purchase dialog in your billing settings.

Important Notes

• Top-ups are one-time purchases: they don't change your subscription or recurring billing.
• Purchased credits are added to your balance immediately after checkout.
• If you frequently need top-ups, consider upgrading your subscription for a higher monthly credit allocation.

Frequently Asked Questions

Is there a minimum credit purchase?

Yes. The minimum purchase is 1,000 credits. Custom amounts must be in multiples of 1,000.