Purchasing Credit Top-Ups

Prerequisites

You must have billing management permissions (typically the Admin role) to purchase credits. You also need an active subscription.

How to Purchase Credits

1. Go to Settings > Usage & Billing.
2. Click the Purchase Credits button in the subscription card header.
3. In the Purchase Credits dialog, choose a quantity:
   • 1,000 / 2,000 / 5,000 / 20,000 (preset amounts)
   • Other (enter a custom amount)
4. Review the summary showing Current Balance, New Credits, and New Balance.
5. Click the Buy X credits for $Y button.
6. Complete the checkout through Stripe.

For current pricing, visit the Pricing page or check the purchase dialog in your billing settings.

Important Notes

• Top-ups are one-time purchases: they don't change your subscription or recurring billing.
• Purchased credits are added to your balance immediately after checkout.
• If you frequently need top-ups, consider upgrading your subscription for a higher monthly credit allocation.

Frequently Asked Questions

Do credit top-ups change my subscription?

No. Top-ups are one-time purchases that add credits to your balance immediately. They don't change your subscription plan or recurring billing.

Is there a minimum credit purchase?

Yes. The minimum purchase is 1,000 credits. Custom amounts must be in multiples of 1,000.