Download invoices and usage data

Invoices and credit usage live in Settings, on the Usage & Billing tab (see Account and Billing for the rest of your account). Only members with billing permission (the Admin role, or the billing:manage permission) can open it. Everyone else sees "You do not have permission to manage billing."

Invoices

Invoice History lists each invoice with its number, date, amount, and status (Paid, Open, Void, Uncollectible, Draft, or Refunded). Click Download on a row to save the PDF. The table shows 10 invoices per page. Before your first billing cycle it shows "No invoices yet."

View All opens the Stripe billing portal for your full invoice history. If a payment failed, see Payment failed: fix your card and restore access.

Invoices after canceling

If your organization has billed before, the plan picker you see after canceling has a Manage billing button (for members with billing permission). It opens the Stripe billing portal so you can get past invoices and receipts without resubscribing.

Download credit usage data

Credit Usage shows a daily bar chart of credits used. Change the range with the period picker.

To download the data, click Export, pick a date range (or check All time), choose CSV or JSON, and click Download. The file includes balance refills as well as usage. CSV columns are Date, Old Credits, Credit Change, and New Credits. JSON contains the same transactions. For what the transactions mean, see Understanding credits.

Render history for episodes and clips is a different tab: see Exports tab.