Profile and security: password, 2FA and active sessions
Update your name, email and password, turn on two-factor authentication, and log out other devices from Settings > General.
Personal login settings live in Settings > General, under Profile and Devices & Sessions. They belong to your own login, not the team. For team-wide settings, see Account and Billing. To reach Settings from the sidebar, see the account menu.
Update your profile, password and two-factor authentication
The Profile card shows your account information and security settings: your name, email address, password and two-factor authentication. Which of these you can edit can depend on how you sign in, including through single sign-on.
Email notifications are set separately in Notification preferences.
Log out devices you don't recognize
The Devices & Sessions card lists devices currently logged into your account. Revoke any session you don't recognize to log that device out.
Review your sessions regularly, especially if you use Jellypod on shared or public computers.
Delete your account
Account deletion is handled from Team settings, and only Admins see it on the General page. See Deleting your account.
Troubleshooting
- Can't change your email or password, forgot your password, or lost your two-factor device: Open Help & Support in the Studio sidebar to chat with the team, or email support@jellypod.com.
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Download invoices and usage data
Find invoice history and PDF receipts in Usage & Billing, and download your credit usage data as CSV or JSON.
Email notification preferences and unsubscribing
Choose which Jellypod emails you get: Getting Started, Product Updates, Tips and Tutorials, Offers, and new-episode emails. Unsubscribe from all marketing.