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Account & Billing

Plans and Pricing

Jellypod offers four plans (Starter, Creator, Business, and Enterprise) so you can pick the right level for your needs and scale as you grow.

For full pricing details, visit the Pricing page.

Plan Overview

  • Starter: The entry-level paid plan. Includes monthly credits, a hosted podcast website, voice clones, distribution to Spotify, Apple Podcasts, and YouTube, core podcast creation features, and Magic Video for episodes up to 10 minutes.
  • Creator: For active content creators who publish often. More credits, more voice clones, API access, a custom video watermark, and Magic Video for episodes up to 15 minutes.
  • Business: For teams and professionals who need higher capacity, more voice clones, custom domains, and Magic Video for episodes up to 25 minutes.
  • Enterprise: For organizations that need unlimited credits, SSO, custom contracts, and dedicated support, with Magic Video for episodes up to 25 minutes.

Higher tiers add features like brand removal and custom domains. Annual billing is available on all paid plans and gives you 2 months free (about 16.7% off).

Magic Video Duration Limits

Magic Video's AI-generated video styles are eligible up to a narration-length cap set by your plan: 10 minutes on Starter and Educator, 15 minutes on Creator, and 25 minutes on Business and Enterprise. The Free plan doesn't include Magic Video. An episode's narration length is what's measured (intro, outro, background music, and stale visuals don't count against the cap).

Episodes past your plan's limit still generate as a video, using a classic template like Karaoke instead of an AI-generated style. See Magic Video & Video Styles for how style selection works.

Host Limits

Starter, Educator, and Free organizations can keep up to 10 AI hosts. Creator, Business, and Enterprise have no host limit.

The limit only blocks creating a new host once you're at 10; hosts you already have stay usable even if a downgrade puts you over the cap. Trying to create another host at the limit opens an upgrade dialog pointing at Creator instead of an error. See Creating a Host for the creation flow.

Brand Kit Limits

The Free plan doesn't include Brand Kits. Starter and Educator organizations can save 1 Brand Kit. Creator, Business, and Enterprise have no limit.

Trying to create another Brand Kit at your plan's limit opens an upgrade dialog instead of an error.

Educator Plan

Teachers and faculty get a free year of the Educator plan (3,000 monthly credits, plus the same core features as Starter) by selecting "Educator / Faculty" during sign-up. A school-issued email such as a .edu or .ac.uk address activates instantly. Email addresses ending in .com never qualify, including school or institutional domains; those sign-ups see the standard Starter plan's 7-day free trial instead. Government domains (.gov, .gov.uk, .govt.nz, .govt.uk, and similar) never qualify either, since they belong to public bodies rather than schools; those sign-ups also see the standard 7-day free trial. An eligible custom institutional domain that does not end in .com and is not a government domain is screened automatically: a domain that is clearly a business, a for-profit company that sells education services (test prep, tutoring, bootcamps, ed-tech vendors), or a public body that is not itself a school (a health authority or hospital, a council, a government ministry or agency, police, or a public library or museum) is declined immediately with no manual review; a domain that cannot be identified either way is held for manual review. While that review is pending, sign-up continues to the standard paywall so you can start on a paid plan right away; once support confirms your school, your organization switches over to the free Educator plan. Other personal or consumer email addresses also do not qualify. The Educator plan is a one-time offer per organization and is not available through the pricing page or subscription settings; it expires one year after activation, after which the organization moves to a paid plan or the Free plan.

How Credits Work

Credits are the currency for AI generation in Jellypod. See the Understanding Credits guide for a full breakdown. Credits are consumed when you publish or download an episode, or render a Short.

Credits are granted monthly, even on annual plans. Unused credits from your monthly allocation roll over for one additional month before expiring; credit top-ups you've purchased never expire. If you cancel, any remaining granted credits expire immediately, though purchased top-ups are unaffected.

Having credits doesn't keep your account active on its own: creating and publishing content requires an active subscription or plan. If your subscription lapses, you'll need to resubscribe to create or publish again, even if you still have purchased credits available.

Free Trial

Every plan includes a 7-day free trial, with one exception: selecting the "Student" role during sign-up skips the trial. Students pay for their plan up front instead.

If you're eligible for the trial, you'll need a payment method to start, and it converts to the plan you selected after 7 days unless you cancel. You can cancel anytime from your billing settings.

Free trials are also capped at 5 episodes and 10 Shorts across your organization, separate from your trial credit balance. If you reach either cap while creating, Jellypod opens a focused subscription dialog with the plan you selected so you can subscribe and keep creating.

Upgrading or Downgrading

To change your plan:

  1. Click your profile icon in the bottom-left corner of the sidebar.
  2. Go to Usage & Billing.
  3. Click Update/Manage Subscription.
  4. Select your new plan and confirm.

Upgrades take effect immediately. Downgrades take effect at the end of your current billing period.

Switching to Annual Billing

If you're on a monthly plan, you can switch to annual billing on the same plan yourself: open Update/Manage Subscription, toggle to Annual, and select your current plan to get 2 months free. Eligible monthly subscribers may also see a "Get two months free with Annual" prompt on the new episode page or in Usage & Billing that opens this same dialog with annual already selected.

Switching From Annual Billing

If you're on an annual plan, you can upgrade to a higher tier and stay on annual billing, or upgrade to a higher tier on monthly billing, both self-service through Update/Manage Subscription. To switch your current plan to monthly billing without changing tiers, use Edit Billing to open your billing portal and confirm the change there. Either way, the prorated charge is disclosed before anything is confirmed.

Downgrading to a lower tier isn't available for self-service while on an annual plan, whether you stay annual or move to monthly. Attempting it shows an error asking you to contact billing support; reach out via the chat widget in Jellypod to make that change.

Frequently Asked Questions

Do unused credits expire at the end of the month?

Your monthly allocation rolls over for one extra month before expiring, so you have a two-month window to use it. Credit top-ups you've purchased never expire. Canceling your subscription expires any remaining granted credits immediately.

How much content can I create on a free trial?

Up to 5 episodes and 10 Shorts across your organization. These separate limits apply during the 7-day trial only, are separate from your trial credits, and lift once you subscribe to a paid plan.

I signed up as a Student. Why didn't I get a free trial?

The Student role pays for its plan up front instead of trialing. You can cancel anytime from your billing settings.

How many hosts can I create?

Starter, Educator, and Free organizations can keep up to 10 hosts. Creator, Business, and Enterprise have no limit. Deleting a host frees up a slot, or you can upgrade to Creator for unlimited hosts.

How many Brand Kits can I create?

The Free plan doesn't include Brand Kits. Starter and Educator organizations can save 1 Brand Kit. Creator, Business, and Enterprise have no limit.

Can I switch my annual plan to monthly billing myself?

Yes. Upgrade to a higher tier on monthly billing from Update/Manage Subscription, or use Edit Billing to switch your current plan to monthly through your billing portal.

Can I downgrade my annual plan to a lower tier myself?

No. Downgrading to a lower tier isn't available for self-service on an annual plan, whether you're staying annual or moving to monthly. Contact billing support via the chat widget in Jellypod and they'll make the change for you.

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